We dedicate ourselves, making it a goal to provide our customers with a genuine experience,

info@ceylonreise.com
+94 77 212 1155

Introduction

Welcome to CeylonReise. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect and how it is used, stored, and protected. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Booking and travel details

We may also collect information automatically as you use our website, such as your IP address, browser type, and device information.

2. How We Use Your Information

The information we collect may be used to:

  • Provide and improve our services
  • Process your bookings or inquiries
  • Send you promotional emails or newsletters (if you have opted-in)
  • Respond to your questions and concerns
  • Comply with legal obligations
3. How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption to protect sensitive data, such as payment information, during transmission.

However, please note that no method of data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with third-party service providers who assist us in providing our services, such as payment processors, travel partners, and email service providers. These third parties are obligated to use your information only for the purpose of providing their services to us.

We may also disclose your information if required by law or to protect our rights, property, or safety.

5. Cookies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files that are stored on your device and allow us to recognize your preferences and improve website functionality.

You can disable cookies through your browser settings, but doing so may affect your experience on our website.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party websites before providing any personal information.

7. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of any inaccurate or incomplete information
  • Request deletion of your personal information, subject to certain limitations
  • Withdraw your consent to process your personal information at any time

If you wish to exercise any of these rights, please contact us at the details provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the new policy will take effect as soon as it is posted. We encourage you to review this policy periodically for any updates.

9. Contact Information

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:

  • Email: info@ceylonreise.com
  • Phone: +94772121155
  • Sri Lanka Address: No 274/7/1, Chilaw Road, Daluwakotuwa, Kochikade
  • Germany Address: Ursulinenstraße 35, 66111 Saarbrücken, Deutschland